Our Pledge

Ulster County Real Estate Pledge

What You Can Expect When You Hire Us as Your Buyer’s Agent

  • We will return your calls promptly. The best number to use to reach us is (845) 338-5252. You will hear from us, at minimum, within two hours if you call between 9 am to 5 pm on one of my work days. We will make every effort to service your calls immediately. You will hear from us by noon the following work day if you call after 5 pm or on Sunday.
  • You will receive daily updates on the properties available in your price range that meet your stated needs.
  • We will never show you more than six houses in a day. This is for your benefit so that you can accurately remember the houses that you have seen and be able to reflect appropriately on their ability to meet your needs.
  • We will consult with you on your home purchase. We will educate you about the market so that you will make an informed decision that is right for you. We will never try to make that decision for you.
  • We will review the market and your needs in relation to the available inventory and your buying goals on at least a monthly basis. We will make recommendations based on these reviews.
  • We will keep all of your personal information confidential except what you expressly tell us to share with sellers and their agents.
  • We will be honest and fair in our dealings with you and the sellers.
  • We place all offers received at the top of our priority list—everything else comes second.
  • We will negotiate on your behalf to get you the best deal while still maintaining a positive relationship between us and the people on the seller’s side of the deal.
  • When your offer on a house is accepted, you will receive a list from us of all the things that you need to do before closing.
  • We want to know how you are feeling throughout the process. We deal with a lot of people in transition and we can offer you the tools that will help you better handle the stresses involved in your move.

What You Can Expect When You List with Us

  • We will return your calls promptly. The best number to use to reach us is (845) 338-5252. You will hear from us, at minimum, within two hours if you call between 9 am to 5 pm on one of my work days. We will make every effort to service your calls immediately. You will hear from us by noon the following work day if you call after 5 pm or on Sunday.
  • We will consult with you on your home sale. We will educate you about the market so that you will make an informed decision that is right for you. We will never try to make that decision for you.
  • We will help you properly stage your home to sell. We will do this by offering you tips on potential repairs to be done and what to pack away before we begin showing your house.
  • You will receive updates, at least on a weekly basis, concerning the progress of your listing. These may come by phone calls, emails orletters.
  • We will keep all of your personal information confidential except what you expressly tell us to share with buyers and their agents.
  • We will review the market and how your house is positioned in relation to the market at least every two weeks. I will make recommendations based on those reviews.
  • We will be honest and fair in my dealings with you and the buyers of your home.
  • We place all offers received at the top of our priority list—everything else comes second.
  • We will negotiate on your behalf to get you the best deal while still maintaining a positive relationship between us and the people on the buyer’s side of the deal.
  • When you accept an offer on your house, you will receive a list from us of all the things you need to do before closing.
  • We want to know how you are feeling throughout the process. We deal with a lot of people in transition and we can offer you the tools that will help you better handle the stresses involved in your move.